September 3, 2024

McLeod – Dental Practice Application

Client

McLeod

Industry

Dental

Deliverable

UX/UI

Year

2023-2024

Challenge

Create A Web & Mobile Application for Your Dental Practice That Will Solve Problems for Patients By Helping Them To Track Their Treatment Plan Steps & Preview How They'll Look. Patients Can Purchase Services, Schedule Appointments & Shop for Products. 

Expectations

The application should focus on solving common problems patients face, such as difficulty tracking treatment plans, lack of appointment reminders, and uncertainty about the outcomes of their treatments. Ensure that the application allows patients to easily track every step of their treatment plan, including appointment dates, progress milestones, and any required actions. Provide a clear breakdown of the treatment plan, with steps that are easy to understand and follow. Implement tools (e.g., 3D modeling, augmented reality) that enable patients to preview how their teeth or smile will look after completing the treatment plan.
Develop a user-friendly interface for scheduling appointments, with options for selecting preferred dates, times, and dentists. Allow patients to easily reschedule or cancel appointments within the app.
Offer a detailed catalog of services/products that patients can browse, with descriptions, pricing, and booking options.
Include features for applying promotional codes/loyalty rewards points, discounts, or subscription plans.
Focus on creating an intuitive, easy-to-navigate interface for both web and mobile platforms.
Ensure the application is fully responsive, providing a seamless experience across different devices and screen sizes.
Design the app with accessibility in mind, ensuring it is usable by individuals with disabilities.

Process

The Double Diamond process, developed by the Design Council, is a robust framework for tackling design problems through a structured approach.

Discover

Define

Develop

Deliver

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